Privacy Policy
Your privacy is important to us
At GentleJewel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
Information We Collect
We collect information that you voluntarily provide to us, including:
- Name and contact information (email address, phone number)
- Shipping and billing addresses
- Payment information (processed securely through our payment providers)
- Order history and preferences
- Communications with our customer service team
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order status
- Provide customer support
- Send you marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Shipping carriers to deliver your orders
- Payment processors to complete transactions
- Service providers who assist our operations
- Law enforcement when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment information is encrypted using secure socket layer technology (SSL).
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Withdraw consent where processing is based on consent
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at assistanceteam@gentlejewel.cc.
Last updated: August 2026
